Return Policy

At NIVARA, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we're here to help with our return and exchange policy.

Return and Exchange Period: You may return or exchange eligible items within 3 days from the date of delivery.

Eligibility Criteria: To be eligible for a return or exchange, your item must be unused, in the same condition that you received it, and in its original packaging

How to Initiate a Return or Exchange: To initiate a return or exchange, please follow these steps:

1. Contact us via email at innivara@outlook.com within 3 days of receiving your order, stating your order number and the reason for return or exchange.
2. Our customer care team will guide you through the process and provide you with a return authorization if your item is eligible.
3. Package your item securely, including any accessories or documentation that came with it.